Billing and subscription
Understand your Sanctumel subscription, payment by card (Stripe) or bank transfer, and the trial period.
Sanctumel works on a subscription, with a trial period to explore the platform. This guide explains how your subscription is paid and what happens at each step.
The trial period
When you sign up, you get a trial period to test Sanctumel with your church, with no commitment. All the features of your plan are available during this period.
Pay your subscription
The main method is a bank card. Payment and future renewals are handled automatically by Stripe, our payment provider: there's nothing to redo each month.
- Choose your plan from Settings, then Subscription.
- Enter your card. Stripe takes care of the payment and the renewals.
- Your full access is confirmed immediately.
Bank transfer is still possible for churches that prefer it: you make the transfer with the reference shown, and our team validates the subscription on receipt.
Tip: by card, everything is automatic. By transfer, remember to renew before the due date so you don't drop to read-only.
If payment is late
If a subscription reaches its due date without renewal, access doesn't cut off abruptly: you first move to read-only, with reminders, while you sort it out. Your data is never lost.
Warning: keep your church's billing email up to date, so reminders and confirmations reach the right place.
Going further
- Compare plans and their features.
- Manage the users included in your plan.
- Contact support for a billing question.