Ticketing and registrations
Open registrations for an event, sell paid or free tickets, and check people in with the ticket QR code.
A free or paid event can collect registrations online, issue a ticket with its own code, and let you check people in on the day. Here is how to set up ticketing and follow your registrants from start to finish.
Choose free or paid
Ticketing is set on the second step of creating (or editing) an event, in the Ticketing section.
- Open your event, then move to step 2.
- Choose Free or Paid.
- For a free event, turn on Registration required if you want to collect registrants in advance.
Note: selling paid tickets requires Sanctumel Pay to be active (banking details validated). Until then, the Paid option stays locked and you are invited to set up payouts in the banking settings.
Create ticket categories
For a paid event, you set the price per category rather than a single rate.
- First pick the currency (EUR, USD, XAF, CDF, GBP).
- Enable one or more categories: Standard, VIP, Child.
- Enter the price for each enabled category.
Categories are created automatically for the event. The price shown on the public page is the lowest of your categories.
Tip: only enable the categories you actually need. A single Standard ticket is enough for most events; add VIP or Child only when your pricing calls for it.
Cap seats and set a deadline
On the same step, you can frame registrations.
| Setting | Effect |
|---|---|
| Maximum capacity | Number of seats; leave empty for unlimited |
| Registration deadline | Closes registrations automatically at the chosen date |
| Request field | Adds a free-text question for the registrant (meal, transport, etc.) |
How people register
Once the event is published, it has a public page styled with your church branding, a shareable link, and a QR code with your logo.
- For a free event, the registrant fills in their details and receives a confirmation.
- For a paid event, they pick a ticket category and pay online through Sanctumel Pay.
- Each ticket gets a unique code used to check the person in.
You can also register someone manually from the event's Registrations tab, handy for on-site payment or an invitation.
Track registrants
Inside the event, the Registrations tab lists everyone registered in real time.
- The payment status is shown (paid, free).
- The ticket code and category appear for each registrant.
- You can export the list and the check-in sheet as PDF.
Check people in on the day
The Check-in tab lets you verify tickets at the door.
- Open the Check-in tab in the event.
- Type or scan the ticket code.
- Validate: the name and category appear if the ticket is valid.
A ticket already checked in is flagged to avoid duplicates, and an unknown code is rejected. Check-in stats update live.
Warning: a ticket can only be checked in once. If the system says "already checked in", that person has already entered with this code.