Welcome a visitor

Record newcomers, keep the connection and follow them up until they settle in.

2026-07-03

A well-welcomed visitor comes back. Sanctumel helps you record newcomers, keep their contact details and ensure follow-up, until they become members.

Record a visitor

  1. Open Visitors, then Add a visitor.
  2. Note their name and, if possible, a way to reach them again (phone or email).
  3. Add how they came (invited, social media, passing by): it's valuable for understanding your growth.

Tip: offer a welcome QR code at the entrance: the visitor fills in their own details from their phone, with no queue and no paper.

Ensure follow-up

The first contact after the visit makes all the difference.

  • Send a welcome message.
  • Assign the visitor to a leader for a call or a visit.
  • Note each exchange so no one is lost.

Note: follow-up is teamwork. Assign each new visitor to a person, rather than relying on "someone will handle it".

From visitor to member

When a visitor settles into the church, convert their record into a member in one click: their information is kept, and so is their visit history.

Going further

  • Analyse where your visitors come from.
  • Send an automatic welcome.
  • Link the visitor to a zone for the visit.
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